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McCraine Assoc.
Participant
April 1, 2026
Question

Signed PDFs going to My Drive instead of originating folder

  • April 1, 2026
  • 1 reply
  • 19 views

I send several documents for client signature at a time. The documents all live in a client folder in my Google Drive.

I used to be able to select them all and open with Acrobat so I could send them for signature. When the client would sign, the signed copy would go to the client folder where I originated the signing request.

Now they all go to My Drive.

How do I get them to go back to the originating folder again?

    1 reply

    Meenakshi_Negi
    Legend
    April 3, 2026

    Hi McCraine Assoc.,


    Thank you for reaching out.


    As mentioned above, you send the document for signature. If you are using Acrobat Sign to send the document for signature, the signed document is received in the Acrobat Sign inbox.

    We need to understand the workflow here. Could you please share more information about the workflow for sending the document for signature?


    Thanks,

    Meenakshi

    McCraine Assoc.
    Participant
    April 3, 2026

    Here is a screen shot of my process in Google Drive:

    1. Select all the PDFs to send for signature from the client’s folder
    2. Click the 3-dot menu
    3. Open with Adobe Acrobat

    Then I go through the normal process of sending for electronic signature.

    When I first started this process, the signed documents would come back to this folder. Now they go to the root level of My Drive. I don’t know what changed.