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Participant
September 2, 2015
Answered

signer attaching a document to esign

  • September 2, 2015
  • 1 reply
  • 1484 views

I have created a PDF Esign document which requires the signer to attach documents in a field, however the option is not available. How can I do this?

    This topic has been closed for replies.
    Correct answer NakulB

    Hello,

    It seems that you are registered with us as EchoSign Pro subscription.

    Unfortunately, attachment option is not available with your subscription type; you need to upgrade your subscription to activate the feature.

    Regards,

    Nakul

    1 reply

    Adobe Employee
    September 3, 2015

    Hello,

    I have sent you a message, please reply with the requested information; so that we can investigate the issue further.

    Regards,

    Nakul

    Participant
    September 3, 2015

    Good Morning

    the registered email address is mark.Riddell@knightsbridgeinsolvency.co.uk

    NakulBCorrect answer
    Adobe Employee
    September 4, 2015

    Hello,

    It seems that you are registered with us as EchoSign Pro subscription.

    Unfortunately, attachment option is not available with your subscription type; you need to upgrade your subscription to activate the feature.

    Regards,

    Nakul