Skip to main content
Participant
Sep 2, 2015 6:24 PM UTC
Answered

signer attaching a document to esign

I have created a PDF Esign document which requires the signer to attach documents in a field, however the option is not available. How can I do this?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    NakulBCorrect answer
    Adobe Employee
    Sep 4, 2015 11:46 PM UTC

    Hello,

    It seems that you are registered with us as EchoSign Pro subscription.

    Unfortunately, attachment option is not available with your subscription type; you need to upgrade your subscription to activate the feature.

    Regards,

    Nakul

    3 replies

    Adobe Employee
    Sep 3, 2015 12:33 AM UTC

    Hello,

    I have sent you a message, please reply with the requested information; so that we can investigate the issue further.

    Regards,

    Nakul

    Translate
    Participant
    Sep 3, 2015 6:35 AM UTC

    Good Morning

    the registered email address is mark.Riddell@knightsbridgeinsolvency.co.uk

    Translate
    NakulBCorrect answer
    Adobe Employee
    Sep 4, 2015 11:46 PM UTC

    Hello,

    It seems that you are registered with us as EchoSign Pro subscription.

    Unfortunately, attachment option is not available with your subscription type; you need to upgrade your subscription to activate the feature.

    Regards,

    Nakul

    Translate