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leighc87995054
leighc87995054
Participant
October 21, 2018
Question

Signer reminder coming to me?

  • October 21, 2018
  • 3 replies
  • 628 views

Hi there,

I regularly use Adobe Sign for my contracts. I send a short and sweet, 2-page contract. I always sign first and send to the second signer. I set a reminder.

For the first time, I am getting my signer's reminder sent to me. Does this mean my signer is not getting the reminders? Is this a new feature where both the signer and me get that reminder so I can see when they are getting it?

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    3 replies

    sameer_puri
    Adobe Employee
    sameer_puri
    Adobe Employee
    October 23, 2018

    Hello,

    This may be a possible bug, but we are not able to reproduce this issue at our end. Will it be possible for you to send some details as a DM (DO NOT post here) to me?

    Details that will be helpful - your user id you use to login, agreement name, time it was sent and recipient info will also help us locate the agreement better.

    Thanks

    Sameer Puri

    leighc87995054
    leighc87995054Author
    Participant
    October 23, 2018

    Sent.

    sameer_puri
    Adobe Employee
    sameer_puri
    Adobe Employee
    October 24, 2018

    Just to keep the thread updated, the issue was identified and a defect was logged.

    Thanks for reporting the issue.

    Thanks

    Sameer Puri

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