Akila345699214p2j

Participant

Question

Signer unable to sign the document as he is not receiving any notification email.

Forum|Forum|2 years ago
January 3, 2024
1 reply
254 views

Signer unable to sign the document as he is not receiving any notification email. when is researched on this in the activity tab there was message " XXXXXXXX@sdworx.com bounced and could not be delivered" Kindly any one can assist on this.

Regards,

Akila

User interface issues

This topic has been closed for replies.

Legend

Hi Akila345699214p2j,

Thank you for reaching out, and sorry about the delay in response.

Please let us know if this issue occurs only with a particular email. This happens when the email is not correct.

Please check the email with the signer.

If the issue still occurs, share the email address with us via the private message. You may initiate a private message using the envelope icon at the top right corner of this community page.

Thanks,

Meenakshi