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Participant
January 3, 2024
質問

Signer unable to sign the document as he is not receiving any notification email.

  • January 3, 2024
  • 返信数 1.
  • 257 ビュー

Signer unable to sign the document as he is not receiving any notification email. when is researched on this in the activity tab there was message " XXXXXXXX@sdworx.com bounced and could not be delivered"  Kindly any one can assist on this.

 

Regards,

Akila

このトピックへの返信は締め切られました。

返信数 1

Meenakshi_Negi
Legend
January 9, 2024

Hi Akila345699214p2j,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please let us know if this issue occurs only with a particular email. This happens when the email is not correct.

Please check the email with the signer. 

 

If the issue still occurs, share the email address with us via the private message. You may initiate a private message using the envelope icon at the top right corner of this community page.

 

Thanks,

Meenakshi