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Participant
August 21, 2020
Question

Signing with self generated signature not possible

  • August 21, 2020
  • 1 reply
  • 511 views

Hi all

I would like to sign a document with a signature I generated and saved in my profile. But the system only allows me to type in my name and use a system generated signature (there are even no icons for adding a picture etc.) Are there any points I forgot to run through?

 

Thank you

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1 reply

Wilder.Bolaños
Community Expert
Community Expert
August 21, 2020

Hello,

Do you say that when you get the document to sign, it is not automatically placed? From the console in your profile you can save it, or also ask that you have to place it each time.

You have the option to write, to make the manuscript, to add an image and to use the phone to sign, that is in the Sign configuration.


Regards,

WbolanosCo
Hans5E33Author
Participant
August 22, 2020

Hi WbolanosCo and thank you for the quick reply.
I've uploaded a picture with my signature into my profile. But I only get the window below when signing - so no possiblity to select the uploaded signature, just entering the name over the keyboard and getting a "signature" in a comic-like font 😉
Best

Hans