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viviane-C
viviane-C
Known Participant
November 15, 2019
質問

Since the update, acrobat no longer allows me to send a signature to my clients.

  • November 15, 2019
  • 返信数 1.
  • 348 ビュー

Since the update, acrobat no longer allows me to send a signature to my clients.
I have a message:
Can not send, an error occurred, try again
thank you for your comeback

このトピックへの返信は締め切られました。

返信数 1

Meenakshi_Negi
Meenakshi_Negi
Legend
November 15, 2019

Hi Viviane-C,

 

Thank you for reaching out.

 

As you have mentioned above, "acrobat no longer allows me to send a signature to my clients." Are you not able to sign the document or you are not able to send the document for signatures? Please confirm.

Also, please share the exact workflow you do that results in the error message.

 

We will be waiting for your response.

 

Regards,

Meenakshi

viviane-C
viviane-C作成者
Known Participant
November 16, 2019

Hello,

Yes, here is the message I get after entering the email and the message. I did it on 3 different pdf for different emails. This is not the first time I use Adobe Sign, and I can say that now it does not work anymore. Here is the screenshot:

https://www.dropbox.com/s/ipeetaco69sesvp/screenshot%202019-11-15%20%C3%A0%2019.33.58.jpg?dl=0

Thank you in advance

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