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T
thbraun
Participant
October 29, 2023
Question

Sprache Empfänger Signatur ändern / Change Signing Language

  • October 29, 2023
  • 1 reply
  • 934 views

Hallo, gib es mittlerweile eine Lösung zum Problem, dass die EMails an die Empfänger auch in einem Adobe Voll-Abo nicht geändert werden können?

Ich finde es schon erstaunlich, dass die EMail an mich selbst ("Sich selbst hinzufügen") in Deutsch ankommt und alle Mails an die Empfänger aber in Englisch. 

Es geht also, aber einstellen darf man es nicht, richtig verstanden?

Thomas

 

Hello, is there now a solution to the problem that the emails to the recipients cannot be changed even with a full Adobe subscription?

I find it amazing that the email to myself arrives in German and the emails to the recipients all arrive in English.

So it works, but you aren't allowed to set it, right?

Thomas

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    October 31, 2023

    Hi thbraun,

     

    Thank you for reaching out.

     

    Could you please share more information about the issues you are referring to?

    It would be helpful if you could share the screenshots to better understand. 

    Let us know the Adobe subscription you have.

     

    Thanks,

    Meenakshi

    T
    thbraunAuthor
    Participant
    November 1, 2023

    Thank you!

    My subscription is Adobe Creative Cloud with all applications (2 TB).

    Please view the attached pdf, I tried to describe the issue and added some screenshots.

    I would like to be able to change the language of the emails to the recipients and also the page that they are shown to fill out to German.

     

    Thomas

    J
    Jenanet GmbH
    Participant
    January 29, 2025

    I don't understand why there is no solution from Adobe, but I have noticed that emails are only sent in English when I send them from the desktop application. However, if I send them via Adobe Sign through the web interface, it respects my preferred language for the recipient as well. Maybe this helps someone.

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