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evolutionm17145654
Participant
October 15, 2017
Answered

stop signature autofill

  • October 15, 2017
  • 2 replies
  • 3493 views

hi, I've created 3-4 different documents, each one has a separate signature page. IF I send them together in one outgoing email through adobe sign, when filled out together it seems the signature will auto-fill. i wasnt to avoid that, bc some signatures are not for the same person (say one is for the person who is financially responsible and the other for the client (which may be different people who work together)

id like to add, Ive noticed a few other fields might repeat. im wondering if its the name of the field (like, 'text box 1' or something)

thanks in adv

    This topic has been closed for replies.
    Correct answer ScottCarter

    Greetings!

    Based on your description, and some assumptions on my part, I believe the problem you are seeing is that you have the field assignment on all of your forms pointing to the first recipient.

    This article may help explain the underlying issue: Assign form fields to recipients

    It sounds as if you have created several forms, and each of them have their fields assigned to Recipient1.

    When you combine these forms, their field assignments are persistent when first attached to the agreement.

    By checking the Preview & Add Signature Fields checkbox before sending, you will open the agreement in the Authoring view, which will allow you to re-assign the various signature fields to different recipients.

    Editing agreements during the send process will only change the field assignment for that transaction.

    If you know that a specific document only needs the second recipient to sign it, you can edit the template to set the default field owner to Recipient2, and then you don't have to edit the forms when sending.

    However, if you then send that form to just one signer, because the signature field is designated for "Recipient 2", it will not be applied to the first signer.  Field assignment is rigidly enforced.

    2 replies

    ScottCarterCommunity ManagerCorrect answer
    Community Manager
    October 16, 2017

    Greetings!

    Based on your description, and some assumptions on my part, I believe the problem you are seeing is that you have the field assignment on all of your forms pointing to the first recipient.

    This article may help explain the underlying issue: Assign form fields to recipients

    It sounds as if you have created several forms, and each of them have their fields assigned to Recipient1.

    When you combine these forms, their field assignments are persistent when first attached to the agreement.

    By checking the Preview & Add Signature Fields checkbox before sending, you will open the agreement in the Authoring view, which will allow you to re-assign the various signature fields to different recipients.

    Editing agreements during the send process will only change the field assignment for that transaction.

    If you know that a specific document only needs the second recipient to sign it, you can edit the template to set the default field owner to Recipient2, and then you don't have to edit the forms when sending.

    However, if you then send that form to just one signer, because the signature field is designated for "Recipient 2", it will not be applied to the first signer.  Field assignment is rigidly enforced.

    evolutionm17145654
    Participant
    October 17, 2017

    thanks!

    gener7
    Community Expert
    Community Expert
    October 15, 2017

    Moved from the non-technical Lounge to the Adobe Sign forum.