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Participant
December 23, 2017
Answered

Stored signature

  • December 23, 2017
  • 2 replies
  • 806 views

How to activate Tools - comment & markup - stamps -sign here. The menu is "grayed out"?

This topic has been closed for replies.
Correct answer johnw64414894

Win 10, and it started to work today so you can close the case (for now).

2 replies

MichaelKazlow
Legend
January 3, 2018

What OS? Acrobat 8 May not be compatible with a modern OS?

johnw64414894AuthorCorrect answer
Participant
January 3, 2018

Win 10, and it started to work today so you can close the case (for now).

Meenakshi_Negi
Legend
January 2, 2018

Hi Johnw,

Sorry for the delay in response.

As you wish to Activate the "Tools- Comment & markup- Stamps- Sign" option, could you please confirm the Adobe application you are using.

It seems that you are either using Adobe Acrobat Reader DC or the Adobe Acrobat DC.

Please share the exact dot version of the application. You may refer the steps mentioned in this help document Identify the product and its version for Acrobat and Reader DC

If you are using the any of the application mentioned above, please share the screenshot of the menu that is "greyed out" as you have mentioned above.

To add the screenshot here take help from the steps mentioned below:

-Use the insert icon provided in the reply window as shown below

-Once you click on this icon, you get a small window.

-Click on Insert Image and then browse the location where you have saved the screenshot file.

-Select the file and click on Open > Insert Image.

Let us know if you need any help.

We will be waiting for your response.

Regards,

Meenakshi

Participant
January 2, 2018