Stuck in Email Verification Hell

Forum|Forum|4 years ago
September 23, 2021
1 reply
1366 views

I'm trying to access my new Adobe Sign developer account and have received the "Welcome to Adobe Sign - please confirm your email address" email. When I click the link to active my account I get taken to the web page saying Verification Required, which is strange as I click the link to activate my account from the verification email that I just received:

I've tried many times over the past week to active my account and have resent the verification email, but no matter what I try (deleting cookies, incognito mode etc) I still can't get past this web page.

Help!

Login issues

This topic has been closed for replies.

Meenakshi Negi

Community Manager

Hi Databuzz_au,

Sorry for the delay in response.

Please let us know if you are still experiencing the issue in accessing the account.

If yes, did tou try using alternate browser?

Let us know if the issue is already resolved.

Thanks,

Meenakshi

D

defaultcrud3z737hhv

Participant

Hi,

I've just tried again using a different browser and incognito mode and still having the same issue. I get a new Email Verification email, click the link which then takes me to a page saying Verification Required. I go round in circles until I give up.

I had tried to setup 2 developer accounts with different email addresses. One was successful but the other is stuck in an email verification loop. I couldn't login to the community to reply to this so am using my other account.

N

nithin.prabhu

Participant

Hi,

I have the same exact issue !

Post Link

@Meenakshi Negi could you please help us with this !

Thanks & Regards,

Nithin

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