Skip to main content
Participant
November 12, 2015
Answered

Tab order error

  • November 12, 2015
  • 1 reply
  • 719 views

On a form we have a series of fields that contain calculations which the user fills in as they tab through. (works fine) These are required fields.

The next section (a radio button) asks a simple yes/no question with a conditional text field underneath. A 'YES' and the user correctly fills in the text field, a 'NO' and they 'should' move to the next section. However if the user 'Tabs' from a 'NO' answer then the Tab action takes them to the previous field and not the next field.

If the same process happens using the 'NEXT' label indicator then the order is correct and the user is moved through the form in the correct direction.

This happens in two separate locations on the form - both times the user is taken to the first field even though the fields are completed.

Anyone had a similar experience

Thanks

John

This topic has been closed for replies.
Correct answer Andy IBT

Hi there - Update on the above

The above error was showing in Safari, so I have just tested the same functionality on another browser (Firefox)

The Tabbing order has corrected itself. Thank goodness that no one really uses Safari!

J

1 reply

Andy IBTAuthorCorrect answer
Participant
November 12, 2015

Hi there - Update on the above

The above error was showing in Safari, so I have just tested the same functionality on another browser (Firefox)

The Tabbing order has corrected itself. Thank goodness that no one really uses Safari!

J