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May 4, 2022
Question

Template Ownership Transfer - Bug or As Intended?

  • May 4, 2022
  • 0 replies
  • 168 views

Hey!

In preparation for one of our employees leaving, we've begun proof-of-concept testing the template ownership transfer function in Adobe Sign. We've noticed something odd:

  • Account 1 (original owner) transfers ownership of Template X to Account 2
  • Account 2 appears to inherit full permissions, can edit access and set reminders, etc
  • Account 1 is still able to set ownership to someone else, revoking it from Account 2

 

To compound this;

 

  • If Account 1 does set a new, third owner; Account 3, then Account 2 also still retains the same right and can set a new owner as well. Now three separate accounts all have the ability to set a new owner despite only Account 3 being listed as the template owner.

 

I can only imagine this continues to the nth. Why, after transfering ownership of a template to someone else, are accounts still able to edit ownership/access? This seems like an unintentional bug. Am I just beating a backend sync? 

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