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3 replies

Participant
November 11, 2022

Does this question have an answer? I do not have the option of changing permissions when I edit the template and go to Template Properties. I have an Adobe for Enterprise account but am not an admin. Am I able to change permissions for the template that I created?

 

Meenakshi_Negi
Legend
July 7, 2020

Hi Gabrielle,

 

Thank you for reaching out.

 

We have checked your account details using the email address that is used to sign in to this community. If you are using the same email address to access your Adobe Sign account, then you have the individual service plan for Adobe Sign.

With this service plan, you can only create a reusable template. The options to create a "Reusable Form field layer" and "Who can use this template" are not available with this service plan.

You will require the business or enterprise-level plans to access these features.

 

I hope the information helps. Let us know if you have any questions or experience any issue with your Adobe Sign account. 

We are here to help.

 

Regards,

Meenakshi

Participating Frequently
July 7, 2020

Thanks so much for the reply, that makes sense.

If I upgrade to the Business Account to be able to access this feature. Do all the team also need this licence or just myself?
Bernd Alheit
Community Expert
Community Expert
July 7, 2020

What subscription of Adobe Sign does you own?