Template Permission Trouble

Forum|Forum|5 years ago
July 7, 2020
3 replies
706 views

Hi, I am trying to create a template in the sign tab, but I cannot find where I can change the template type or who can us the template.

I have followed this link:https://helpx.adobe.com/au/sign/using/create-document-template.html#Access but the options to change and not shown on my adobe.

How to

This topic has been closed for replies.

M

Michelle270881520ado

Participant

Does this question have an answer? I do not have the option of changing permissions when I edit the template and go to Template Properties. I have an Adobe for Enterprise account but am not an admin. Am I able to change permissions for the template that I created?

Meenakshi_Negi

Legend

Hi Gabrielle,

Thank you for reaching out.

We have checked your account details using the email address that is used to sign in to this community. If you are using the same email address to access your Adobe Sign account, then you have the individual service plan for Adobe Sign.

With this service plan, you can only create a reusable template. The options to create a "Reusable Form field layer" and "Who can use this template" are not available with this service plan.

You will require the business or enterprise-level plans to access these features.

I hope the information helps. Let us know if you have any questions or experience any issue with your Adobe Sign account.

We are here to help.

Regards,

Meenakshi