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tarab22318424
Participant
July 22, 2015
Question

Templates not working, won't upload file

  • July 22, 2015
  • 1 reply
  • 538 views

I recently upgraded to Adobe Document Cloud from the E-sign trial and I can't figure out how to use all of the Templates I created during the trial. It no longer allows me to choose a template from the "Send" tab, and if I choose a template from my "Manage" tab (click on "Send" next to the desired template)...it then opens up a Send page but won't complete the file upload for me. It gets stuck (see image below).

Anyone have any ideas or solutions for me??

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1 reply

Inspiring
August 1, 2015

Hello Tarab22318424,

Did you try using an alternate browser or tried clearing cache and cookies and see if that helps?

-Rijul