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The Factory
Participant
Feb 15, 2017 6:30 PM UTC
Answered

Trial Period Expired, I Upgraded And I Still Can't Access My Files. Please Help!

My trial period expired a week ago maybe and I upgraded today. Every time I log in it tells me that my trial has expired and to upgrade even though I did that already. I also already confirmed my email and all of that. Then if I go to send one of my contracts, it gives me an error message and won't let me send.

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    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    Feb 16, 2017 12:55 PM UTC

    Hi preparti​,

    Please drop an email to Adobe Sign accounting team to get the account configured correctly.

    Check my private message for the contact details.

    Regards,

    Aadesh

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    1 reply

    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    Feb 16, 2017 12:55 PM UTC

    Hi preparti​,

    Please drop an email to Adobe Sign accounting team to get the account configured correctly.

    Check my private message for the contact details.

    Regards,

    Aadesh

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