Trying to edit an Expiration Date

Question

I don't have the pencil/edit button next when I'm in [Manage] to edit an expiration date of a contract after I sent it out.

I saw in another post that I can toggle this through an admin account, however, I tried contacting my organization's IT, but they said my Adobe Sign account is not attached to their tenant and he doesn't have admin over it.

I tried using the [Assisted Support] help, but it leads me to log back into sign and my [Question Mark (?) help button] > Contact Support leads me back the [Adobe Acrobat Sign Learn & Support] page and doesn't give me a chance to "choose your support option."

Hope someone can help me

mariahweyne · Answer

You can figure out who the admin of your license. Go to adobe.com. In the overwien section you can see your plans and who assigned it to you.

The stting for expiration date needs to be toggled on in the account section (for this you need admin privileges)

Add, modify, or delete the expiration date for an existing agreement (adobe.com)

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