Unable to create access_token

Question

We just started seeing this issue this morning out of no where:

InvalidArgumentException: Required option not passed: "access_token"

Seems like our maybe our adobesign refresh_token that is used to generate the access_token no longer works. Any ideas? Note, that this is the first time we have seen this issue after years of daily use. We run into this issue when trying to retrieve documents.

Meenakshi Negi · Answer

Hi TLDev,

Thank you for reaching out, and sorry about the trouble caused.

It seems that you are using the Adobe Sign Enterprise plan. If you have an integration-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

Refer to the following help document for more information on Acrobat Sign Integration: https://helpx.adobe.com/sign/integrations/home.html.

Thanks,

Meenakshi

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