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mikaelw62878474
Participant
July 11, 2016
Question

Unable to create accounts.. email seems looked!

  • July 11, 2016
  • 2 replies
  • 307 views

I have tried a demo account and tried to add som user for signing agreements... but thats seems to be impossible. Im not able to add the email addresses - Why?

This topic has been closed for replies.

2 replies

AadeshSingh
AadeshSingh
Participating Frequently
July 12, 2016

Hi mikaelw62878474

I see that you have Acrobat Pro DC subscription, however you Adobe Sign account didn't get automatically configured as you are already holding a cancelled Adobe Sign Global account with your email address.

Could you please drop an email at support@echosign.com with your issue so that we can direct you to the correct team to get this issue resolved.

Regards,
Aadesh

sameer_puri
Adobe Employee
sameer_puri
Adobe Employee
July 11, 2016

Hi Mikael,

I am unsure about the problem you are facing here.. It may be the case that the email you are entering is not valid or any other similar issue.

Can you please give more details, following what steps leads to this for you.

Thanks

Sameer Puri

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