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jnnnnnves
jnnnnnves
Participant
February 9, 2026
Answered

Unable to create agreement via API, because of Document upload error

  • February 9, 2026
  • 1 reply
  • 20 views

Im trying to create an agreement via your REST V6 API and everything seems to work, i can upload a document and im receiving a documentTransientId, i can also create an agreement and set some basic data to it. I can also query for views and open those. 

But every single time im getting an email from adobe which basicly just says “Error during document upload” → we couldnt create your agreement ...

See also here:

https://helpx.adobe.com/de/sign/kb/adobesign-doc-upload-error.html

It really doesnt matter what kind of documents i use, i tried with with an nearly empty .docx-file, i tried multiple pdf files, which only contain texts and were saved as pdf/a. (When opening a document in adobe acrobat it even says so).

Do you have any idea what i can do in this case?

    Correct answer jnnnnnves

    There was an error in the multipart-request duiring document upload. question can be closed, sorry.

    1 reply

    jnnnnnves
    jnnnnnvesAuthorCorrect answer
    Participant
    February 9, 2026

    There was an error in the multipart-request duiring document upload. question can be closed, sorry.

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    February 10, 2026

    Hi jnnnnnves,

     

    Thank you for reaching out and updating the thread. Glad to know the issue is resolved.

    Let us know if we can be of any help.

     

    Thanks,

    Meenakshi 

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