Skip to main content
regr43553990
regr43553990
Participant
July 10, 2015
Question

Unable to get support

  • July 10, 2015
  • 1 reply
  • 369 views

I am the only one who cannot in any way contact Adobe/Echosign Support?  I have no way of creating  ticket. I just keep getting looped back to this site ->  Support | eSign services from Adobe  when I call the phone - they point me to the same site!  Very frustrating.

I am trying to add a user and simply get -  "You cannot add that email address to your account.".  That's it!  No more detail no reason nothing - again extremely frustrating.

Any help would be appreciated.

Thanks

Reg

    This topic has been closed for replies.

    1 reply

    R
    Rijul Raj Khurana
    Inspiring
    July 11, 2015

    Hello Reg,

    Sorry about that.

    Can you send me a direct message with your account's email and the user you are trying to add, so that I can check at my end? Please don't share the details on public forums.

    -Rijul

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices