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akashp79569680
Participant
April 16, 2018
Answered

Unable to make API Calls

  • April 16, 2018
  • 1 reply
  • 538 views

I have been unable to make API calls to api.na1.echosign.com since April 9th from my server. Ping test to api.na1.echosign.com is timing out. I am able to make calls from Boomerang from my desktop client just fine however all calls from my server are timing out. Is anyone else experiencing these issues? I am using an integration key for my app. It was working fine for most of the day on the 9th but at some point it stopped.

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Correct answer ScottCarter

Greetings!

Based purely on the date, I believe that you have a TLS authentication problem.

Please review this article: End of Life for TLS1.0 and 1.1 support

1 reply

S
ScottCarterCorrect answer
Participating Frequently
April 16, 2018

Greetings!

Based purely on the date, I believe that you have a TLS authentication problem.

Please review this article: End of Life for TLS1.0 and 1.1 support

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