Unable to receive an email notification if I send it to myself

Hi,

When I send a document to be signed to myself, I do not receive the email notification. However, when I send the same document to a colleague, the notification is received correctly. This indicates that the company email server is not blocking the message.

I also tested changing my email address and sending the document to myself, and in that case the notification is delivered successfully.

Based on this behavior, I suspect there may be a setting that prevents email notifications from being sent when the sender is part of the same group and sends the document to themselves. We have a group within the account that includes all employees.

I have checked all notification settings within my account, but the issue persists. I can see the document in my Adobe account, but I do not receive the email notification containing the signing link.

Regards,