Unable to send documents for signature

Question

I have the same issue. Someone please contact me at adobe. Thanks

Error Message when I log into my Adobe Sign account

We have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support.

I don't remember what my old username was before i changed it. It may have been [ Email id removed] . But I have changed it to [ Email id removed]

I get an error message when I try and send a document for signature to one of my clients.

Error Message when trying to send doc for signature: "Could not send: An error has occurred. Please try again."

Please, I need to get this document out today. I appreciate your assistance with this urgent matter.

AadeshSingh · Accepted Answer

Hi alcitPlease share the details requested in the Private message, make sure you don't post the details here on the public forum for the security of your account. Regards,Aadesh

AadeshSingh · Answer

Hi lladeko​, I have shared the steps with you to fix this issue in the private message, please check. And, next time please make sure you don't post your email address here on the public forum, this is to maintain the security of the accounts. Regards,Aadesh

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