Skip to main content
Participant
September 28, 2022
Question

Unable to sign in

  • September 28, 2022
  • 1 reply
  • 242 views

When I sign in with my Google account or Adobe ID, It saids "Access denied. You no longer have access to this service." I'm using Xiaomi 6X, MIUI 12.0.2. App version is 22.08.29-regular.

How can I figure this out?

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Legend
October 3, 2022

Hi Yüan26329110p42j,

 

Thank you for reaching out.

 

As mentioned above, you get the error Access Denied.

We have tried to check your account with the email address used to sign here on the community page.

We do not see any subscription listed under your account.

 

Please confirm if you use the same email address for the Acrobat Sign that you used to sign in on the community page.

If you are using any alternate email address, please share it with us in a private message. So we can check the account details and help you with the correct information.

You may initiate a private message using the envelope icon at the top right corner.

 

NOTE: Please do not share the email here or on other social/ public platforms.

 

Let us know if you have any questions.

 

Thanks,

Meenakshi