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tuulil29459955
tuulil29459955
Participant
January 7, 2016
Answered

Undeliverable returned emails

  • January 7, 2016
  • 1 reply
  • 3666 views

Today we have received a number of undeliverable documents as apparently the email address is incorrect.

We tried all of the again from a two different members of staff and computers. Some seem to have successfully sent but others after an hour come back saying that they " bounced and could not be delivered ".

These email address are all correct and could there be a problem with Adobe document cloud?

Any Advice would be helpful!

    Correct answer tuulil29459955

    Hi Aadesh,

    Many thanks for your reply.

    We sorted the problem after speaking with a couple of your colleagues, it seems there was a problem on your end but all is working well now.

    We are using the eSign.

    Thank you again!

    1 reply

    AadeshSingh
    AadeshSingh
    Participating Frequently
    January 14, 2016

    Hi tuulil29459955,

    Are you using eSign service or you are simply trying to send & track the documents?

    Regards,
    Aadesh

    tuulil29459955
    tuulil29459955AuthorCorrect answer
    Participant
    January 14, 2016

    Hi Aadesh,

    Many thanks for your reply.

    We sorted the problem after speaking with a couple of your colleagues, it seems there was a problem on your end but all is working well now.

    We are using the eSign.

    Thank you again!

    Realtor Folders
    Realtor Folders
    Participant
    July 9, 2018

    I am having this same issue. Anyone we have sent out to over the last few weeks comes back as bounced and could not be delivered. I did reach out to tech support and someone was suppose to call me last week and no one has.

    Please help me fix the issue

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