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andrewh11808183
Participant
Nov 9, 2016 9:44 PM UTC
Answered

Unhandled Error

Hello,

I amin the Admin console setting up SSO...(SAML Settings)...when I went to Save the following error...

Unhandled Error: 161109133323105.ord-prod-app8

Suggested that this be reported asap...

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    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    Nov 14, 2016 9:20 PM UTC

    Hi andrewh11808183​

    Please follow the documentation correctly.

    - Enabling Single Sign-On with SAML

    HostName can be setup under your Adobe Sign account, Account -> Account Setting -> Account Setup.

    Regards,
    Aadesh

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    3 replies

    AadeshSingh
    AadeshSingh
    Participating Frequently
    Nov 11, 2016 10:07 PM UTC

    Hi andrewh11808183​,

    Please clear Cache & Cookies form the web browser & then try to Save the changes or try an alternate web browser (Prefer Google Chrome Incognito Window).

    Regards,
    Aadesh

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    andrewh11808183Author
    Participant
    Nov 14, 2016 7:50 PM UTC

    Hi Aadesh,

    I tried the suggestion and I am still getting the unhandled error...someone suggested it could be related to the hostname that I entered...just to confirm...is the hostname our network domain name? I thought I read that in the Adobe set up documentation though I could be mistaken?  That is what I was using.

    Thanks

    Translate
    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    Nov 14, 2016 9:20 PM UTC

    Hi andrewh11808183​

    Please follow the documentation correctly.

    - Enabling Single Sign-On with SAML

    HostName can be setup under your Adobe Sign account, Account -> Account Setting -> Account Setup.

    Regards,
    Aadesh

    Translate
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