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A
andrewh11808183
Participant
November 9, 2016
Answered

Unhandled Error

  • November 9, 2016
  • 1 reply
  • 593 views

Hello,

I amin the Admin console setting up SSO...(SAML Settings)...when I went to Save the following error...

Unhandled Error: 161109133323105.ord-prod-app8

Suggested that this be reported asap...

    This topic has been closed for replies.
    Correct answer AadeshSingh

    Hi andrewh11808183​

    Please follow the documentation correctly.

    - Enabling Single Sign-On with SAML

    HostName can be setup under your Adobe Sign account, Account -> Account Setting -> Account Setup.

    Regards,
    Aadesh

    1 reply

    AadeshSingh
    AadeshSingh
    Participating Frequently
    November 11, 2016

    Hi andrewh11808183​,

    Please clear Cache & Cookies form the web browser & then try to Save the changes or try an alternate web browser (Prefer Google Chrome Incognito Window).

    Regards,
    Aadesh

    A
    andrewh11808183Author
    Participant
    November 14, 2016

    Hi Aadesh,

    I tried the suggestion and I am still getting the unhandled error...someone suggested it could be related to the hostname that I entered...just to confirm...is the hostname our network domain name? I thought I read that in the Adobe set up documentation though I could be mistaken?  That is what I was using.

    Thanks

    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    November 14, 2016

    Hi andrewh11808183​

    Please follow the documentation correctly.

    - Enabling Single Sign-On with SAML

    HostName can be setup under your Adobe Sign account, Account -> Account Setting -> Account Setup.

    Regards,
    Aadesh

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