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traceym50066766
Participant
October 13, 2017
Answered

update signer's emailad dress without replacing signer

  • October 13, 2017
  • 2 replies
  • 697 views

How do I update a signer's email address after the document has been sent out for signature and the first person has signed without replacing the signer?

    This topic has been closed for replies.
    Correct answer MichaelKazlow

    You must either replace signer. Or resend entire document.

    2 replies

    S
    ScottCarter
    Participating Frequently
    October 16, 2017

    Greetings!

    The email address is the single value that identifies the Signer to the application. Changing the email address is the same thing (to the application) as replacing the signer.

    The email addresses are different, so they are different "people".

    MichaelKazlow
    MichaelKazlowCorrect answer
    Legend
    October 15, 2017

    You must either replace signer. Or resend entire document.

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