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A
Anonymous
November 8, 2016
Question

Upgraded from 14 to 18, getting error

  • November 8, 2016
  • 1 reply
  • 1897 views

The Adobe Sign remote application authorization configured is invalid. Please go to the Adobe Sign Admin page and reauthorize the Adobe Sign application. Contact your Administrator for assistance.

I am getting this error, can someone please help?
This topic has been closed for replies.

1 reply

PriyaT
PriyaT
Participant
November 16, 2016

Hi,

Sorry to hear that you are experiencing problems. Please go to 'Adobe Sign Admin' page and make sure you are linked to correct Adobe Sign account. If the status shows 'No account linked', link an account and sign into your Adobe Sign admin account. Hope this helps.

If the problem persists, please submit a support ticket so we can investigate further. To open a support case, log into your Adobe Sign account and click on "?" in the top right corner. From there, click on “Start here >” under the Support Case section then click on “Support Request.”

Thanks,

Adobe Support

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