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michelles35746650
Participant
Dec 9, 2015 9:57 PM UTC
Question

Upload a signed copy no longer available

I no longer have the option to upload a signed copy on my Adobe Document Cloud account. Help please!

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5 replies

Participant
Jun 6, 2017 5:12 PM UTC

Has this issue been resolved?

We have users experiencing this same issue and we need to get these manually signed documents uploaded.

Is there a workaround?

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abhissha
Participating Frequently
Dec 10, 2015 6:03 AM UTC

Hi michelles35746650,

May I know from where you are trying to upload the file?

From Reader you can go to File > Save As...

and select Document Cloud storage to save the PDF.

Thanks,

Abhishek

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michelles35746650
Participant
Dec 10, 2015 6:07 AM UTC

The file has been uploaded and is out for signature using Adobe Echosign. There used to be an option to upload a signed copy in the manage menu, but it is no longer available.

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Participant
May 27, 2016 7:56 PM UTC

I am having the same issue. However, I was able to do this on April 26 but am no longer able to.

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