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Participant
November 20, 2019
Question

URL to sign no longer available to copy with latest update

  • November 20, 2019
  • 1 reply
  • 231 views

The latest update has removed the ability to copy the URL if you cannot click the link to sign. You can see it, but you cannot copy it to paste into your browser.

 

I have often NOT been able to sign (due to multiple logins) and when that randomly happens, I copy the URL and paste into a different browser.  The URL is visible, but not able to be "grabbed" to copy.  This is a major issue.

 

Why are you able to see the link, but cannot copy it???  Anyone have any thoughts on this????

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1 reply

Meenakshi_Negi
Legend
November 30, 2019

Hi there,

 

Sorry for the delay in response.

 

The team is aware of this issue.

Please refer to the following thread for simialr discussion.

https://community.adobe.com/t5/adobe-sign/adobe-e-signature-emails-do-not-have-the-link-to-view-and-approve/td-p/10733749

 

Hope that helps.

 

Regards,

Meenakshi