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tduez
tduez
Participant
January 7, 2024
Question

Using Adobe Sign - Form field entries are being truncated

  • January 7, 2024
  • 1 reply
  • 613 views

When I circulate a document for form field entries and signatures, the text in the form fields don't auto-adjust to the length of the form field entry, and so it gets cut off/truncated with NO WAY of accessing the rest of the form field content because it is locked when it gets signed. This doesn't make sense. How can I view the rest of the field when Adobe doesn't give me any way to view the rest of the content? I have the size of the text set to "Auto" and when I do that in a regular PDF, Adobe shrinks the size of the text as more data is entered into the field. I don't see this happening in a form circulated for data and e-signature. Can anyone help?

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    1 reply

    A
    Andrea25090805oow0
    Participant
    October 3, 2024

    Have you had any luck resolving this problem? Adobe does shrink the size of my text following signture, but this can make the text nearly impossible to read. I was hoping to find a way to enable the field scrollbar after signature.

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    October 21, 2024

    Hi Andrea25090805oow0,

     

    Thank you for reaching out, and sorry about the delay in response.

     

    Please let us know how you create and send the document for signature. Does the issue occur after the document is fully signed? It would be helpful if you could share the screen recording of the issue occurring. We will get this checked. 

     

    Thanks,

    Meenakshi

     

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