Using Adobe Sign via Acrobat DC

Question

We have a pay-for version of Adobe Sign and a need has arisen to enable some of our 75 Sign users to use their locally-installed version of Acrobat DC to DIgitally Sign PDFs they're receiving via email. We'd like to us the Certificates feature in Acrobat DC to perform this local PDF signing but don't want the users to have to create self-signed Digital IDs for this purpose; instead we'd like to use their Adobe Sign account to create a publically-rooted Digital ID for use within the locally-installed Acrobat DC application.

We assumed that if they simply signed into Acrobat DC with the same AdobeID as their Adobe Sign portal account, we'd be able to see / create a proper certificate but it doesn't appear to be that easy??

Thoughts?

Dave

Meenakshi_Negi · Answer

Hi Dave,As I understand, you wish that the users sign the documents in Adobe Acrobat DC, however, do not use the self-created digital ID for singing them.Now, as you said you would like that the Adobe Sign account create a publically-rooted digital ID for Adobe Acrobat DC, sorry to say that is not possible. Just to inform you that Adobe Acrobat DC subscription consists of Adobe Sign individual account.You can sign in to the Adobe Sign individual account with the same Adobe ID and the password that you use for Acrobat DC.As the users have Acrobat DC, they can use the same Adobe ID and password to sign into Adobe Sign individual account.Hope that helps in what are looking for.Let us know if you have any questions.Regards,Meenakshi

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded