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A
Anonymous
May 16, 2017
Question

Using "comb of" option in Echo-sign fields

  • May 16, 2017
  • 1 reply
  • 1035 views

Good day,
I have a text field with "comb of" option (10 characters, for example) switched on.

When I'm simply try to fill it - all works as expected - each character on it's place:

The problems appears, when I'm trying to use such field for E-Sign. Assume it's date field with custom formatting. I'm using next field name for it:

Dte_es_:signer1:date:format(Date,”mm-dd-yyyy”)

See - the result value have 10 characters length.

The date value filled by e-sign api is OK, but in result signed PDF, comb of option is ignored, and characters collapsed:

Thanks.

    This topic has been closed for replies.

    1 reply

    D
    doogieg
    Participant
    April 15, 2020

    Having this problem as well, two years from original post and no reply?

    P
    Petrack
    Participant
    August 28, 2024

    Make that fourteen, I have the same question even with the advancement to AdobeSign.

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    November 5, 2024

    Hi Petrack,

     

    Thank you for reaching out, and sorry about the delay in response.

     

    Could you please tell us how the form fields were added to the document? If possible, please share the document you used to send for signature. We will try to replicate the behavior for further investigation.

     

    Let us know if the issue has been resolved already.

     

    Thanks,

    Meenakshi

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