VisuialForce error "The link you followed isn't-valid this page requires aCSRF confirmation token. Report this error to your Salesdorce administrator."

Hi ​@jmorrisSCL,

Hope you are doing well. Sorry for the trouble with using Acrobat Sign.

This error is not caused by Acrobat Sign itself. It is a Salesforce-side CSRF protection error that occurs when Acrobat Sign is launched inside Salesforce, and the session or security context is invalid.

This means:

• Salesforce rejected the request

• The CSRF (Cross-Site Request Forgery) token Salesforce expected was missing, expired, or invalid

• Salesforce blocked the page before Acrobat Sign could load

The mention of Visualforce confirms this is happening inside Salesforce’s UI framework.

Here are a few steps you might want to try:

Ensure cookies are allowed for Salesforce and Adobe Sign.

For Chrome / Edge:

1. Settings → Privacy & Security → Cookies

2. Allow third-party cookies or

3. Add exceptions for:

   • *.salesforce.com

   • *.adobesign.com

This might work in most cases. 

Let us know how it goes.

Regards,

Souvik