Way to monitor Adobe Sign Connection when disconnected?

Hi,

Several times Adobe Sign has been "disconnected" form our platform.  But I've been told there is no way to monitor, notify or in some way let us know.  When the connection is lost the forms sent to employees to be signed are not sent back to us and subsequently not included in downstream notifications and integration into our HRIS.   I've searched the support pages, reviewed the Administrator's guide but nothing, no reference at all.

Is there a way to be notified (email or something) when the connection has been broken and completed forms are no longer being being sent back?  Is there any document or support page that discusses options?

Thank you,

-Tara