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Michelle25511110ptb3
Participant
Mar 18, 2026 7:07 PM UTC
Answered

We just switched over to adobe for teams and I am trying to send documents for signatures and after I hit send, I get an error code 403 saying that they were unable to establish a connection with a server. Does anyone know how to fix this?

File Upload failed

We were not able to successfully establish a connection with the server. Error code 403

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    Mar 23, 2026 6:59 PM UTC

    Hi Michelle25511110ptb3,

     

    Thank you for reaching out, and sorry for the trouble caused.

     

    We have reviewed your account associated with the email address linked to your community profile, and it appears to be a free account. This may be the cause of the issue you're facing. If you are using a different email address, please share it with us in a private message.

     

    Let us know if you have any questions.

     

    Thanks,

    Meenakshi

    1 reply

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    Mar 23, 2026 6:59 PM UTC

    Hi Michelle25511110ptb3,

     

    Thank you for reaching out, and sorry for the trouble caused.

     

    We have reviewed your account associated with the email address linked to your community profile, and it appears to be a free account. This may be the cause of the issue you're facing. If you are using a different email address, please share it with us in a private message.

     

    Let us know if you have any questions.

     

    Thanks,

    Meenakshi

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