Skip to main content
Inspiring
March 20, 2025
Answered

Web form- Enter your information pop up while submit

  • March 20, 2025
  • 1 reply
  • 512 views

I created a esign web form with participant role as form filler. After filling the form and submitting it shows a pop up in the end to enter name and email. I already captured the name and email in the form using text input. Can I avoid showing the pop up to enter name and email while submitting.

Attached the pop up image.

Thanks,

Correct answer Meenakshi_Negi

Hi sreejesh_5190 ,

 

Sorry about the delay in getting back to you.

 

You are required to add your email address to the web form. This confirms who is signing the document and submitting the agreement. It is a designed behavior and cannot be removed.

We are sorry, as we got confused about the email pop-up with the verification email. The verification email is used to verify the recipient's email address and complete the signing process. When you add the email address while submitting the agreement, you receive a link in an email message. You need to click that link to confirm that you have filled out and signed the web form. 

For more information on the web form, refer to the following help document: https://adobe.ly/4kl0vBm

 

Feel free to let us know if you have any questions.

 

Thanks,

Meenakshi

1 reply

Meenakshi_Negi
Legend
March 20, 2025

Hi sreejesh_5190,

 

Thank you for reaching out.

 

Under Account> Account settings> Signature Preferences, you may unmark the box for "Verify signer's email address." For more information, refer to the following help document: https://adobe.ly/4imOWcq

Check the screenshot below for reference:

 

 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

Inspiring
March 20, 2025

Hi Meenakshi,

 

I already did that and after doing that no email confirmation is required. But that popup is still showing and we need to enter the details.

 

Thanks,
Sreejesh

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
May 15, 2025

Hi sreejesh_5190 ,

 

Sorry about the delay in getting back to you.

 

You are required to add your email address to the web form. This confirms who is signing the document and submitting the agreement. It is a designed behavior and cannot be removed.

We are sorry, as we got confused about the email pop-up with the verification email. The verification email is used to verify the recipient's email address and complete the signing process. When you add the email address while submitting the agreement, you receive a link in an email message. You need to click that link to confirm that you have filled out and signed the web form. 

For more information on the web form, refer to the following help document: https://adobe.ly/4kl0vBm

 

Feel free to let us know if you have any questions.

 

Thanks,

Meenakshi