Web form- Enter your information pop up while submit

Question

I created a esign web form with participant role as form filler. After filling the form and submitting it shows a pop up in the end to enter name and email. I already captured the name and email in the form using text input. Can I avoid showing the pop up to enter name and email while submitting.

Attached the pop up image.

Thanks,

Meenakshi_Negi · Accepted Answer

Hi sreejesh_5190 ,

Sorry about the delay in getting back to you.

You are required to add your email address to the web form. This confirms who is signing the document and submitting the agreement. It is a designed behavior and cannot be removed.

We are sorry, as we got confused about the email pop-up with the verification email. The verification email is used to verify the recipient's email address and complete the signing process. When you add the email address while submitting the agreement, you receive a link in an email message. You need to click that link to confirm that you have filled out and signed the web form.

For more information on the web form, refer to the following help document: https://adobe.ly/4kl0vBm.

Feel free to let us know if you have any questions.

Thanks,

Meenakshi

Meenakshi_Negi · Answer

Hi sreejesh_5190,

Thank you for reaching out.

Under Account> Account settings> Signature Preferences, you may unmark the box for "Verify signer's email address." For more information, refer to the following help document: https://adobe.ly/4imOWcq.

Check the screenshot below for reference:

Let us know how it goes.

Thanks,

Meenakshi

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