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Participant
November 16, 2022
Answered

Web form-participant can't enter emails

  • November 16, 2022
  • 2 replies
  • 1013 views
  1. I want my first participant in my Web form to fill out the emails of the following participants but Adobe is saying I must enter all email addresses when I create the form. Is there a way to change this? I also have no counter-sign option available. 
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Correct answer Lifesavers Team

I have been told that this function is only available in Enterprise subscriptions.

2 replies

Lifesavers TeamCorrect answer
Participant
March 27, 2023

I have been told that this function is only available in Enterprise subscriptions.

Meenakshi_Negi
Legend
November 17, 2022

Hi Eldorab,

 

Thank you for reaching out.

 

There seems to be some confusion. On the Web form, you do not need to add the email address as the form will be posted on the website where multiple people can use that form. You may only add the participant role. 

Please refer to the information provided on the following help page: https://helpx.adobe.com/sign/using/web-forms.html.

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

EldorabAuthor
Participant
November 17, 2022

Hi Meenakshi,

 

Yes I understand that as that is my goal. If you see the screenshot attached it will not allow me to create web form without entering an email address. 

I also have no "Counter-signer" option available.

 

Thank you