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December 20, 2021
Question

Webhook PDF is Password Protected

  • December 20, 2021
  • 0 replies
  • 303 views

Hi gang,

 

We're experimenting with Adobe Sign webhooks so we can react when a document workflow is completed.


I have a webhook that is successfully firing when a workflow completes, and I have it configured to include a copy of the signed document.


I then take the document data, base64 decode it and save it to disk as a PDF.

 

However, when I try to open that PDF, I am prompted for a password. At no time during the workflow is a password set, and the PDF that the initiator of the workflow receives is not password protected.

 

Is there some setting somewhere that password-protects PDFs sent via webhooks? If so, how can I determine the password, or disable this setting so that the PDFs are not protected?

 

Cheers,

Matt

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