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scottk83981073
Inspiring
January 23, 2020
Question

What Happened To All My E-Sign Files ??

As usual the second they roll something new out, everything becomes 100% unusable. Where are all of my files? I can search my agreements and see the things that I've previously sent, but I can't send anything new out because all my docs are just suddenly gone. Care to elaborate?

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2 replies

thomasc9970076
Participant
January 24, 2020

Please provide some answers ASAP. You have shut my business down, I can send any of my contracts out because they are gone WTF! Library GONE!

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    Allta Media
    Community Expert
    Allta MediaCommunity Expert
    Community Expert
    January 29, 2020

    In the Adobe Sign dashboard, under Account > Account Settings > Send Settings make sure the checkboxes to attach documents from the library are checked (you may need to be an admin to do this).

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