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scottk83981073
Inspiring
January 23, 2020
Question

What Happened To All My E-Sign Files ??

  • January 23, 2020
  • 1 reply
  • 674 views

As usual the second they roll something new out, everything becomes 100% unusable. Where are all of my files? I can search my agreements and see the things that I've previously sent, but I can't send anything new out because all my docs are just suddenly gone. Care to elaborate?

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1 reply

T
thomasc9970076
Participant
January 24, 2020

Please provide some answers ASAP. You have shut my business down, I can send any of my contracts out because they are gone WTF! Library GONE!

    Allta Media
    Community Expert
    Allta MediaCommunity Expert
    Community Expert
    January 29, 2020

    In the Adobe Sign dashboard, under Account > Account Settings > Send Settings make sure the checkboxes to attach documents from the library are checked (you may need to be an admin to do this).

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