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jamierosebrooke
Participant
Nov 3, 2015 8:34 PM UTC
Question

When I try to Send for Signature a doc in Adobe Acrobat DC

When I try to Send for Signature a doc in Adobe Acrobat DC > I Prepare Form for the PDF and add signature field > click Send for Signature > click Ready to Send > and keep getting "Could not send.  An error has occurred.  Please try again."

When I try to send through https://cloud.acrobat.com/sendforsignature I keep clicking the Send for Signature button, but the page just keeps reloading/refreshing.

Anyone have any idea of how to resolve this and actually be able to send a PDF for signature?

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    6 replies

    kvoris
    kvoris
    Participant
    Dec 13, 2015 3:03 AM UTC

    This is still an issue... Anyone have any luck figuring it out?

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    bevl60364153
    Participant
    Mar 11, 2016 5:02 PM UTC

    I'm having the same issue today when it worked just fine a few days ago.  Error message says - The service you are trying to reach is temporarily unavailable.  Please try again later.  Did anyone get any resolution to this issue? 

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    jmzimmerle
    Known Participant
    Nov 10, 2015 10:52 PM UTC

    Same here - online (chat) tech support does not seem to have a clue as to what is going on...

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    Anubha Goel
    Anubha Goel
    Participating Frequently
    Nov 4, 2015 8:51 AM UTC

    Hi everettreiss,

    Could you please refer another thread discussing the same issue and see if that helps in your case:

    'Could not send' error message when sending a file for a signature

    Let me know.

    Regards,

    Anubha

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    jamierosebrookeAuthor
    Participant
    Nov 4, 2015 8:37 PM UTC

    Thanks Anubha,

    Looked at the thread, and it doesn't apply to my situation - I recently created my Adobe account with one email address, and haven't changed my primary email address.

    Everett

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    thr32706469
    thr32706469
    Participant
    Dec 12, 2015 5:21 PM UTC

    Same thing here!  No fix!  I'm seeing this is a problem for more than me.  Okay, my clue to find a new e-sign service.  I've chatted with customer service and they too can not help. 

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