Where do I find the password I set on a document?

Question

I sent out a document for signature but the password I thought I set isn't working.  Can I go into my account and find it?  Where do I go?  thanks.

AkanchhaS8194121 · Answer

Hi Stevenl,

Sorry for the delay in response. Hoping that you have managed to find the solution by now?

If I understand your issue correctly, you applied the password to protect the document and sent for signature, but now you forgot the password and looking to recover it?

If this is the scenario, then it would be difficult for us to help you recovering your password because Adobe does not keep the passwords. No one keeps the passwords except for you and the people you give them to. Sorry, this is not possible.

If it would have been Digital Signature, and its security password. Then it could have managed, following the steps given here:

"I've forgotten my password for my signature" [LOCKED]

Thanks,

Akanchha

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