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Participant
July 14, 2020
Question

Where Were My Signed Documents Archived?

  • July 14, 2020
  • 0 replies
  • 255 views

When I signed up for the trial version of Adobe Sign, I was impressed by both the simplicity and intuitive nature of the "Classic Experience". The product, via the "Classic Expericnce" was able to do everything I needed it to do and without me having to spend hours figuring out how to do it. In addition to that, there were several signed agreements that automatically populated! These were contracts that I'd signed with multiple different vendors during the preceeding years.

 

Those 2 things were what made me sign my company up for Adobe Sign. And now that I have, they're both gone.

 

Now that I've subscribed to the full version of Adobe Sign Business, the "Classic Experience" is no longer available and, during the sign up process, I was asked to archive my old agreements. They're no longer in my user account and I have no idea where they've gone (admittedly, perhaps I should have read the email more closely).

 

Where have all of these old contracts gone? How can I access them? How can I return them to my "new" account (same email address and same Adobe ID)?

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