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bvl80008358
bvl80008358
Participant
January 29, 2016
Answered

Who can cancel a sent document?

  • January 29, 2016
  • 1 reply
  • 613 views

A co-worker sent a document and later we realized it was the wrong document. My co-worker was gone for the day but I'm the admin on the account. I tried to cancel the document but the system wouldn't allow me to cancel it. Doesn't the admin have permission to cancel a document that was sent or is it only the person who originally sent it?

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    Correct answer Anubha Goel

    Hi BV Littlefield,

    I'm sorry, but an account admin does have the rights to cancel a sent document.

    Only the sender can modify or cancel the document once it is sent out for signature.

    Regards,

    Anubha

    1 reply

    Anubha Goel
    Anubha GoelCorrect answer
    Participating Frequently
    January 29, 2016

    Hi BV Littlefield,

    I'm sorry, but an account admin does have the rights to cancel a sent document.

    Only the sender can modify or cancel the document once it is sent out for signature.

    Regards,

    Anubha

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