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Alison Setton
Alison Setton
Participant
April 12, 2016
Answered

Why are my files combined into one file when sent?

Is it possible to keep my files separate when sending them for signature?

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    Rijul Raj KhuranaCorrect answer
    Inspiring
    April 12, 2016

    Hello David,

    We do have a feature in business level accounts to keep the document separated by going to Account tab->Account settings->Global settings and check "Keep document separated".

    Regards,

    -Rijul

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    2 replies

    r.armont
    r.armont
    Known Participant
    May 20, 2016

    I have the same issue, but I do not have an Enterprise account, so I don't have a Global Settings function.

    I need to be able to separate my benefit forms after I send them to my new hires so I can forward them to our carriers for enrollment, but the document is locked and won't allow me to do it. How do I use this function without having to send three separate Adobe Sign documents for each form?

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    Rijul Raj KhuranaCorrect answer
    Inspiring
    April 12, 2016

    Hello David,

    We do have a feature in business level accounts to keep the document separated by going to Account tab->Account settings->Global settings and check "Keep document separated".

    Regards,

    -Rijul

    Translate
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