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Alison Setton
Alison Setton
Participant
April 12, 2016
Answered

Why are my files combined into one file when sent?

  • April 12, 2016
  • 2 replies
  • 657 views

Is it possible to keep my files separate when sending them for signature?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer Rijul Raj Khurana

    Hello David,

    We do have a feature in business level accounts to keep the document separated by going to Account tab->Account settings->Global settings and check "Keep document separated".

    Regards,

    -Rijul

    2 replies

    r.armont
    r.armont
    Known Participant
    May 20, 2016

    I have the same issue, but I do not have an Enterprise account, so I don't have a Global Settings function.

    I need to be able to separate my benefit forms after I send them to my new hires so I can forward them to our carriers for enrollment, but the document is locked and won't allow me to do it. How do I use this function without having to send three separate Adobe Sign documents for each form?

    R
    Rijul Raj KhuranaCorrect answer
    Inspiring
    April 12, 2016

    Hello David,

    We do have a feature in business level accounts to keep the document separated by going to Account tab->Account settings->Global settings and check "Keep document separated".

    Regards,

    -Rijul

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