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Participant
January 28, 2021
Answered

Why are the emails coming in as Atlantic Container Line?

  • January 28, 2021
  • 6 replies
  • 942 views

The emails are coming from Altlantic Container line?

 

From: Atlantic Container Line [moderator: personal information deleted as per the forums privacy policy]
Sent: Wednesday, January 27, 2021 4:34 PM
To: Employment <email address>
Subject: Form has been sent out for signature to [email address]

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi All!

 

Thank you for your patience so far.

 

The issue has been resolved. Please try again to send the documents and check.

Let us know if you still experience the issue.

 

Thanks,

Meenakshi

6 replies

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
January 28, 2021

Hi All!

 

Thank you for your patience so far.

 

The issue has been resolved. Please try again to send the documents and check.

Let us know if you still experience the issue.

 

Thanks,

Meenakshi

Meenakshi Negi
Community Manager
Community Manager
January 28, 2021

Hello!

 

Thank you for reaching out and sorry for the trouble.

 

The team is aware of this issue and currently working on the fix.

We will update you once the issue gets resolved.

 

We appreciate your patience. 

 

Thanks,

Meenakshi

Participant
January 28, 2021

How about a little more detail like, "We had a data breatch" or "We did not have a data breatch" or "Employee X thought it would be smart to edit the address book on the eSign mail server."  No explanation leaves us to wonder and question your credibility.  Tx!

Participant
January 28, 2021

I am also seeing this sending address.

Participant
January 28, 2021

I have come across the same issue - we send out adobe sign out from our CRM and when we reciee the alert back to say it has been sent, the email appears as 'Atlantic Container Line'.

 

Participant
January 28, 2021

We received since yesterday also emails with the Atlantic Container Line sender. Also today we received a lot of emails with this sender name.

Participant
January 28, 2021

I have also seen this sender for a few hours instead of Adobe Sign