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Participant
Feb 23, 2016 11:29 PM UTC
Question

Why are the form fields not appearing in the widget/hosted version of the document?

I created a widget of a document, so that I could send to new hires to sign within an email, however when I test the link the form fields are not appearing. Any idea why and how do I fix it?

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    1 reply

    AadeshSingh
    Participating Frequently
    Feb 25, 2016 1:31 PM UTC

    Hi colleens85625281,

    Have you added the form fields while creating the widget ?

    Are you able to see those form fields in the widget in your EchoSign account under the Manage tab?

    If yes, try an alternate web browser to test the Widget.

    Regards,
    Aadesh

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