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Participant
February 23, 2016
Question

Why are the form fields not appearing in the widget/hosted version of the document?

  • February 23, 2016
  • 1 reply
  • 331 views

I created a widget of a document, so that I could send to new hires to sign within an email, however when I test the link the form fields are not appearing. Any idea why and how do I fix it?

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    1 reply

    AadeshSingh
    Participating Frequently
    February 25, 2016

    Hi colleens85625281,

    Have you added the form fields while creating the widget ?

    Are you able to see those form fields in the widget in your EchoSign account under the Manage tab?

    If yes, try an alternate web browser to test the Widget.

    Regards,
    Aadesh