Why cant i send any documents any more?

Forum|Forum|11 years ago
June 1, 2015
2 replies
1200 views

my dash board does not look normal i have spent about 20 mins fighting with this trying to figure this out.

This topic has been closed for replies.

alfatax

Participant

I am having the same problem... all of a sudden my "send" button is gone. It also tells me that I do not have admin right to send docs... this just started.

C

CoviewAdmin

Participant

Yep, I have exactly the same issue. Just started recently. Send button was there previously and now it's not. I paid for an annual subscription in Feb so not out of date.

Please review ASAP as we have urgent contracts to send.

C

CoviewAdmin

Participant

P.S. I'm getting the same "You are not authorized to send documents for signature. Please contact your account administrator." message as another user mentions above.

R

Rijul Raj Khurana

Inspiring

Hello Longhornlockers,

What exactly are you not able to view in Dashboard? Are you logging into Document Cloud E-Sign account with link:

secure.echosign.com/public/login

Please share more information regarding the issue you are facing.

-Rijul