Skip to main content
andrielc80821061
andrielc80821061
Participant
February 14, 2018
Answered

Why does Adobe Sign keep wiping all my info

I have long documents to sign (20-50 pages) and it keeps stalling and wiping my info. Is there a way to save the information already there? What can I do to stop it from doing this? It's highly irritating.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    May 31, 2018

    Hi Andrielc,

    Sorry for the delayed in response.

    When you fill the form in Adobe Sign, it generally auto saves the information filled by you.

    Please try once to clear the cache and cookies of the browser.

    Relaunch the browser and then try to fill the form in Adobe Sign.

    Also, try to use some alternate browser on your system.

    Let us know if the issue still persists.

    Regards,

    Meenakshi

    View reply

    1 reply

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    May 31, 2018

    Hi Andrielc,

    Sorry for the delayed in response.

    When you fill the form in Adobe Sign, it generally auto saves the information filled by you.

    Please try once to clear the cache and cookies of the browser.

    Relaunch the browser and then try to fill the form in Adobe Sign.

    Also, try to use some alternate browser on your system.

    Let us know if the issue still persists.

    Regards,

    Meenakshi

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices