Why doesn't the signature from one computer show up in my other computers when I login to the Acrobat Cloud?

Forum|Forum|10 years ago
February 4, 2016
2 replies
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RacerRickAuthor

Participant

Can anyone help me with this? Still unsolved...

RacerRickAuthor

Participant

Or, conversely, HOW do I get my signature into the Acrobat Cloud so I can use it on any computer?

Meenakshi_Negi

Legend

Hi RacerRick,

To save signature in Acrobat cloud, open a file in Acrobat Application and select "Fill&Sign" option from tool pane.

Enter profile details on left and add signature from option provided on tool bar.

Make sure you check box for save signature at bottom and click on apply. This will save your signature on Acrobat cloud.

Let me know if you need any further help.

Regards,

Meenakshi

RacerRickAuthor

Participant

This isn't working, perhaps because I need to be more specific. I already have a drawn (real) signature from PC1 (Windows 8.1 & Acrobat Reader DC), and have created an Acrobat Cloud account, hoping that all other PC's that I open the Cloud into, will "save" that signature. It doesn't.

My specific example, is PC2, where I'm using Windows 7 & Acrobat Reader XI. Here, when I open Acrobat XI (and login), my "Tools" menu only shows "Export, Create, Send, Store" options. The "Sign" option is at the Top along with "Tools, Comment, and Extended".

When I click Sign, it only gives me options to create a BRAND NEW signature, with no visible options to "Enter Profile details" as you've described. There are no options to Save anything, because it doesn't have a signature to save.

To recap: I already have a signature that I want to keep using; how do I get the Cloud to "pick it up"?

Many thanks Meenakshi!

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